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Terms & Conditions

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Iron Mountain Information Management, LLC d/b/a Crozier Fine Arts, together with its affiliates, subsidiaries, divisions, officers, employees and agents are collectively referred to herein as “CFA.” CFA may be referred to as the “Carrier,” “Warehouse,” “Warehouseman,” or “Service Provider.”

“Client” shall refer to any person, entity or organization that enters into a Storage Agreement and/or Professional Services Agreement, and any other person, entity or organization that retains CFA to collect, deliver, handle, place, position, relocate, transport, store, pack, crate, rig, condition, appraise, catalog, inventory, and/or otherwise provide any Services.  Client shall also include any person or organization that represents itself as an agent or representative of the Client and or any direct or indirect owner of the Property in whole or in part.  Client shall ensure that any person or organization that represents itself to be an agent or representative of the Client and or owner of Property comply with CFA’s terms and conditions and that Client shall be responsible to CFA for damages resulting from any breach of CFA’s terms and conditions by such agent or representative and shall be liable to CFA with the same effect as if Client breached CFA’s terms and conditions itself.

Consignee” is the person or parties who receive the Property from CFA or CFA’s subcontractors or agents.

“Contents” shall refer to any items, excluding Property, including but not limited to fine and decorative arts, antiques, furnishings, equipment and household goods located at Premises.

Declared Value” is the value of the Property declared by Client when seeking to increase CFA's limitation of liability which will result in a higher rate being changed for CFA’s Services.  The declared value must appear on the face of the applicable Waybills, Bills of Lading or Warehouse Receipts, and/or the appropriate forms attached to the Storage Agreement and Professional Service Agreement and may only be entered by employees of CFA.

Estimates” shall refer to quotations by CFA as to fees for Services and/or other charges.

NVD” means no value declared when the Client consigns the Property for Services by CFA and does not declare a value for Property; thus releasing CFA to a limitation of liability of $0.60 per pound as set forth below.

“Premises” shall refer to the structure, fixtures and fittings at any location other than the facilities maintained by CFA, including but not limited to the location where the Services are being performed, the Client’s residence or place of business, Consignee’s residence or place of business, and or any location where CFA receives and or delivers Property and or performs Services.

“Property,” also referred to as “Cargo,” “Goods,” “Freight,” or “Objects” are items in whole or in part, in packed or unpacked state, including but not limited to fine and decorative arts, antiques, and household goods that are tendered to CFA for any reason whatsoever including but not limited to handling, placement, transportation, storage, packing, crating, rigging, conditioning, cataloging, inventorying, appraising and or any other related services.

“Services” shall refer to any and all work performed by CFA for a Client, including but not limited to storage, transport, carriage, handling, movement, collecting, receiving, delivering, placement and securing of  Property, as well as construction and repair of crates and other storage or travel containers for Property.

“Shipper” shall refer to any person or organization that consigns Property for transport, carriage, packing and related services.

Storage Agreement” means a written agreement between CFA and Client for storage of Client’s Property in private room or custodial storage space within a CFA facility.

“Subcontractors” shall refer to any third parties retained by CFA to perform Services.

Authorization:  Client authorizes CFA to make, endorse, and sign bills of lading, waybills, warehouse receipts, and/or other necessary or required documentation in connection with the transportation, storage, and/or handling of Property, in the name, place and stead of Client.  Moreover, Client acknowledges and agrees that CFA and/or its authorized agents may subcontract the performance of Services to third parties and or subcontractors and hereby authorizes CFA and/or its authorized agents to hire, retain, and or otherwise appoint third parties and subcontractors, including but not limited to domestic and international carriers, indirect air carriers, freight forwarders, and/or warehousemen to perform and transact business on behalf of Client in the name, place and stead of Client. 

Term for Storage: The terms of storage shall be set forth in a Storage Agreement.  Absent such a written agreement, storage for Property is provided by CFA on a month to month basis at CFA’s prevailing rate.  The month to month terms will automatically renew, unless terminated by either party, in writing on thirty (30) days written notice, which notice shall state the date of termination. An acknowledgement of the notice of termination by the other party is required.

Storage Period and Charges: All storage periods and charges shall be set forth in the Storage Agreement between Client and CFA. However, in the event that Property is stored without a Storage Agreement the following terms shall apply to such storage:

(a) All charges for storage are determined based on size, quantity, dimension, or storage space required, as well as the Declared Value, if applicable.

(b) Storage charges become applicable upon the date that CFA accepts care, custody and control of the Property, regardless of unloading date or date of issue of the Warehouse Receipt(s). 

(c) The Client shall remit storage charges in advance for the month.  A full month’s storage charge will apply to all Property received between the first and the 15th, inclusive, of a calendar month; one-half month’s storage charge will apply to all Property received between the 16th and last day, inclusive, of a calendar month, and a full month’s storage charge will apply to all Property in storage on the first day of the next and succeeding calendar months. All storage charges are due and payable on the first day of storage for the initial month and thereafter in advance on the first day of each calendar month.

(d) The monthly storage charges shall increase by 6% per annum from the commencement date (rounded to the nearest whole cent).

Deposit: The Client shall pay, as part of its first storage invoice, a charge for the first month storage fee, plus a deposit to be determined at the time of the estimate. 

Charges for Services other than Storage: The Client shall pay charges for Services other than storage pursuant to CFA’s current rates (per CFA’s effective Rate Sheet, available upon request) within fifteen (15) days of the date of receipt of CFA’s invoice for Services. Invoices may be sent to the Client; however, the Client agrees that all charges shall be paid on time without request or demand by CFA. Such rates are quoted subject to change at any time by written notice from CFA to the Client. Such changes are to be effective at the beginning of the following month.

Late Charges and Other Fees:  If Client’s charges are not paid on or before the 10th day of the monthly due date, CFA shall incur additional administrative expenses and, therefore, Client agrees to pay interest of 1.5% of the monthly charge for any calendar month for each month as to which payment is delinquent, and additional interest for all sums due and owing thereafter, until all amounts due have been paid. It is further understood and agreed that the Client shall pay a charge of $50.00 for any dishonored check, whether same is issued on a closed account or insufficient or uncollected funds. CFA reserves the right to refuse payment by check at any time.  Client further agrees to pay all wiring and bank fees incurred as part of the invoice settlement process. CFA reserves the right to apply processing fees for credit card paying clients.





Consequential and Special Damages: Client and CFA agree that under no circumstances shall either party be liable for any consequential, incidental or special damages or for loss of profits, including, but not limited to any such damages which might arise from the loss or damage to the Property, Contents or Premises, even if such consequential or special damages might have been contemplated or foreseeable by the parties at the time of contracting.


Exclusions: To the extent enforceable under the law, the parties agree that CFA shall not be liable to Client for the following: (i) wear, tear, gradual deterioration, inherent defect or any pre-existing condition of the Property; (ii) loss or damage caused by or resulting from work done in the course of any refinishing, renovation, repairing or restoring Property; (iii) loss or damage directly or indirectly occasioned by, happening through or in consequence of war, invasion, acts of foreign enemies, hostilities (whether war be declared or not) civil war, rebellion, revolution, insurrection, military or usurped power; (iv) confiscation or nationalization at requisition or destruction of or damage to Property by or under the order of any government or public or local authority; (v) loss, damage, liability or expense directly or indirectly caused by or contributing to or arising from: a) ionizing radiations from or contamination by radioactivity from any nuclear fuel or from any nuclear waste or from the combustion of nuclear fuel, b) the radioactive, toxic explosive or other hazardous properties of any explosive nuclear assembly or nuclear component thereof, c) any weapon of war employing atomic or nuclear fission and/or fusion or other like reaction or radioactive force or matter, d) the radioactive, toxic, explosive or other hazardous or contaminating properties of any radioactive matter, or (e) any chemical, biological, bio-chemical, or electromagnetic weapon; (vi) loss, damage, liability or expense directly or indirectly caused or contributed to by, or arising from, the use or operation, as a means for inflicting harm, of any computer, computer system, computer software program, malicious code, computer virus or process or any other electronic system; (vii) loss, damage, cost or expense of any nature directly or indirectly caused by, resulting from or in connection with any act of terrorism regardless of any other cause or event contributing concurrently or in any other sequence to the loss; or (viii) loss, damage, cost or expense of any nature directly or indirectly caused by, resulting from or in connection with any action taken in controlling, preventing, suppressing or in any way relating to any act of terrorism.


Force Majeure:  Neither party shall be liable for any delay or failure to perform caused by acts of God, governmental actions, labor unrest, acts of terrorism, riots, unusual traffic delays or other causes beyond its reasonable control.   


Requests for Release, Delivery, and Services: Any requests by Client concerning the release, delivery, or for any other Services to be performed in connection with the Property must be made in writing, and subject to these Terms and Conditions, and any other relevant terms and conditions set forth in the Storage Agreement, Professional Services Agreement, or any other agreement between Client and CFA.


Access: Client agrees that its access to CFA’s facilities will be restricted, and that Client must be accompanied by CFA personnel while in CFA’s facilities. Pursuant to applicable restrictions, CFA only allows the Client and the Client’s expressly authorized and previously identified agents, employees or assigns to access the Client’s Property or private space. CFA does not allow any other persons, including, but not limited to, other logistics companies or outside art handlers, to enter CFA’s warehouse under any circumstances.


Rules and Regulations:  CFA has certain Rules and Regulations (which are subject to change) necessary for the operation of the Warehouse. Client and Client’s previously identified agents, employees or assigns shall familiarize themselves with said Rules and Regulations from time to time and abide by them. Said rules are incorporated herein by reference.  Viewing rooms may be leased for use as Client work space.


Use of Private Rooms: The Client shall make no changes in or to any private room provided by CFA without CFA’s prior written consent. Client shall be liable for any damage to CFA’s facility or any private room caused by Client or its agents or contractors acts or omissions and or any violation of CFA’s Rules and Regulations, which shall constitute a default. Client may make arrangements with CFA, in writing only, for custom made shelving, storage racks or similar customization to its private room storage space, provided that any such customization must conform with applicable fire and building codes and Client shall pay for all customization, modifications and resulting construction to ensure compliance with all applicable fire and building codes.


No Warranties: CFA makes no warranties, express or implied as to any Service, unless expressly so stated and agreed by CFA.


Ownership Warranty:   Client warrants that it is the owner or legal custodian of the Property, and has full authority to direct CFA to perform Services in accordance with these Terms and Conditions.  Client shall reimburse CFA for any expenses reasonably incurred by CFA (including reasonable attorneys’ fees) by reason of (i) CFA’s compliance with the instructions of Client in the event of a dispute concerning the ownership, custody or disposition of Property, and (ii) any misrepresentation by Client as to its ownership or legal right to possess and control the Property.


Prohibited Property: The following types of freight shall not be stored or transported by CFA under any circumstance: contraband or illegal substances; firearms or ammunition; explosive, chemical, noxious or dangerous Property; livestock; plants; or hazardous Property. The act of consigning items of these types to CFA, whether by Client or other person or entity acting with or without knowledge of the Client, shall entitle CFA to recover any and all costs for fines, penalties, legal fees, damage to CFA equipment and/or personal injury and compensation to CFA employees. The Client also shall be liable for and indemnify CFA against all loss or damage to other Property or persons caused by said dangerous Property. CFA is at liberty to dispose of any items consigned with or associated with said dangerous Property at any time and place deemed appropriate by CFA with disposal charges billable to the Client. CFA cannot be held responsible and shall remain exempt from liability for physical damage to Property, or loss caused by delay of delivery, when conditions beyond CFA’s control are encountered during storage or transit such as: extreme weather and/or changes in temperature, acts of nature and God; breakdown or mechanical defect of vehicles or equipment; faulty or impassable highway; lack of capacity of roadway structures; highway obstruction or closure due to official action; civil disobedience, riots, strikes or lockouts; and/or illegal or unlawful actions.


Subcontracting: CFA may subcontract the performance of Services to third parties Subcontractors. CFA shall not be liable or responsible for any negligence, malpractice, fault, errors or omissions in the performance of Services by any Subcontractor.


Services by Subcontractors: CFA assumes no liability and shall not be liable for any loss, damage, expense or delay related to Property when it is being stored, transported, or handled in any way by Subcontractors. When CFA carries stores or otherwise physically handles the Property, it does so subject to the limitations of liability set forth in these Terms and Conditions, Storage Agreement, Professional Services Agreement, Warehouse Receipt, Airway Bill, or any other agreement between Client and CFA.


Indemnity and Hold Harmless: The Client shall defend, indemnify and hold CFA harmless from and against any and all claims, liabilities, damages, losses and judgments, incurred or brought by third parties, including attorneys’ fees and costs and expenses incident thereto, which may be incurred by or recoverable from CFA by reason of injury to or death of any person or by reason of loss, damage or destruction of  Property, Contents, Premises, or any other property resulting from or related to CFA’s performance of Services, and/or from the fault, willful misconduct or negligence of the Client, its officers, agents, subcontractors or employees.


Third Party Beneficiary Indemnity: Except as expressly provided herein, no person other than Client and CFA shall have any right or privilege hereunder, and Client shall indemnify and hold CFA harmless for claims brought by third party privies of Client against CFA whenever such claims, arising out of loss or damage to Property transported or stored hereunder, exceed the limitations of liability for Property as provided above.


Waiver of Subrogation:  To the extent permitted by law, Client hereby waives all rights of subrogation against CFA, its officers, members, agents and employees, occurring and or arising out of any loss or damage to Property, Contents or Premises to the extent such loss or damage is covered by insurance.  This waiver of subrogation shall be in addition to, and not in limitation or derogation of, any other waiver, release, or limitation of liability contained in this Agreement with respect to any loss of, or damage to the Property, Contents or Premises. Inasmuch as the above waiver will preclude the assignment of any aforesaid claim for loss of, or damage to the Property, Contents or Premises by way of subrogation to an insurance company, the Client agrees to immediately furnish its insurers with written notice of the terms of said waiver, and to have all applicable insurance policies properly endorsed, if necessary, to prevent the invalidation of said insurance coverage by reason of said waiver of subrogation. All insurance policies covering the Property that the Client has or shall procure shall contain a waiver of subrogation in favor of CFA. Client shall furnish CFA with all applicable insurance policies on request.


Notice of Claims: Unless otherwise provided herein, all claims for loss, damage or delay must be filed in writing with CFA within nine months after the Client is notified by CFA that loss or damage to the Property has occurred, or after the delivery and receipt of the Property to the Client or anyone on Client's behalf, or from the date that Client discovers or should have discovered the loss, damage, or delay except that claims for failure to make delivery must be filed in writing within nine months after a reasonable time for delivery has elapsed.  The Client agrees that the aforesaid requirement to file claims in writing with CFA within the prescribed nine month period shall be a condition precedent to the Client’s right to institute any legal action or proceeding against CFA.


Filing of Actions: The Client agrees that no legal action or proceedings may be maintained against CFA for loss or damage to the Property, or any breach of these Terms and Conditions or any other agreement between CFA and Client, unless notice of such claim was given as set forth above, and unless such action or proceeding is commenced within two (2) years after the claim is denied by CFA.


Notice of Loss:  When Property has been lost or damaged, notice thereof may be given by mailing a letter to Client’s address and/or by sending such letter by electronic mail to Client's email address as set forth in the Storage Agreement, Professional Services Agreement, or otherwise provided to CFA in writing.  The time limitation for notice of a claim begins on the date of Customer’s receipt of such notice.


Transit Claims:  As a condition precedent to recovery, claims for loss, damage or delay during transit must be filed in writing with CFA in accordance with the provisions of the claim filing regulations of the Federal Motor Safety Administration set forth at 49 C.F.R. §370, which regulations are expressly incorporated herein by reference in their entirety.  Suits for loss, damage, injury or delay must be commenced against CFA no later than two years from the day when delivery was made or storage was terminated (unless the Carriage of Property by Sea Act (“COGSA”) applies to the shipment and then COGSA’s one year limitation of time to file suit applies).  Where claims are not filed or suits are not instituted thereon in accordance with the foregoing provisions, CFA shall not be liable and such claims shall not be paid.


Proof of Claim:  Payment of a claim shall be subject to proof of actual damages suffered. Client must hold the Property and its associated packaging, shipping container and its contents, if any, in the same condition they were in when damage was discovered. No claims for loss or damage shall be entertained until all of CFA’s charges have been paid in full.  The amount of the claim may not be deducted from the total due and payable charges.  Except as provided above, receipt by the Client or Consignee of the Property without written notification of damage on the Bills of Lading, Delivery or Warehouse Receipts shall be prima facie evidence that the Property was delivered in good order and condition. No claims for loss or damage may be entertained until all of CFA’s charges have been paid in full.  The amount of the claim may not be deducted from the total amounts due to CFA.


Transportation by Air Only Via Direct or Indirect Air Carriers: If the carriage involves air transport and an ultimate destination or stop in a country other than the country of departure, the Warsaw Convention, Montreal Convention, the Montreal Protocol, and or The Hague Protocol 1955 may be applicable and in most cases limit the liability of CFA in respect of loss or damage to Property. “


Inspection by Authorities: If by the order of the proper authorities at any point while in storage or transit, the Property or a container or crate has to be opened to be inspected, CFA shall not be liable for any loss, damage or delay incurred to the Property as a result of such inspection, including the cost of opening, unstuffing, inspection or repacking, which cost shall be recoverable by CFA from the Client as part of CFA’s charges.

Quotations Subject to Change:  Quotations as to fees, rates of duty, freight charges or other charges given by CFA to the Client are for informational purposes only and are subject to change without notice.

Indemnification for Freight Duties, etc.: In the event that a carrier, other person or any governmental agency makes a claim or institutes legal action against CFA arising from a shipment of Client’s Property, the Client shall indemnify and hold CFA harmless for any amount CFA may be required to pay such carrier, other person or governmental agency together with reasonable expenses, including but not limited to attorneys’ fees, costs, and expenses incurred by CFA in connection with defending such claim or legal action and obtaining reimbursement from the Client. The confiscation or detention of Property by any governmental authority shall not affect or diminish the liability of Client to pay CFA all charges due to CFA for Services.

Customs Clearance: CFA may not be listed as a “known shipper” on any Customs documents.  It is the Client’s duty to provide CFA with all information necessary to comply with all United States Customs and Border Protection regulations including but not limited to the “10+2” Importer Security Filing rules.  All penalties incurred for non-compliance shall be the Client’s responsibility. The Client hereby appoints CFA as its Agent to assist with customs clearance and certifies CFA as the nominal consignee for the purpose of retaining a licensed customs broker to perform customs clearance.  In some instances, local authorities may require additional documentation confirming CFA’s appointment.  It is the Client’s responsibility to provide proper documentation and conformation where required.  The Client is responsible for and warrants compliance with all applicable laws, rules and regulations, including but not limited to customs laws; import, export, and re-export laws; and governmental regulations of any country to, from, through, or over which the Client’s Property may be carried.  The Client shall furnish such information to CFA as necessary to comply with such laws, rules and regulations.  CFA assumes no liability to the Client or any other person or party for any losses or expenses due to the Client’s failure to comply with this provision. The Client is responsible for all charges, including transportation charges, duties, customs assessments, governmental penalties and fines, taxes, and CFA’s attorneys’ fees and legal costs related to the Property.

Export Control: Client authorizes CFA to act as Forwarding Agent for Client for export control and customs purposes.  Client hereby certifies that all statements and information provided to CFA relating to exportation are true and correct. Furthermore, Client understands that civil and criminal penalties, including forfeiture and sale, may be imposed for making false or fraudulent statements; for violation of any United States Laws on exportation, including but not limited to 13 USC Sec. 305, 22 USC Sec. 401, 18 USC Sec 1001, and 50 USC App. 2410; or for the violation of export laws of other countries.

Responsibility for Governmental Requirements: It is the responsibility of the Client to know and comply with the requirements, laws and regulations of any Federal, State and/or local agencies pertaining in any way to Property, including, but not limited to, regulations, laws, and requirements pertaining to marking, classification, licensing, transporting hazardous materials, export controls, and any other transporting, importing, or exporting requirements. CFA shall not be responsible for action taken or fines or penalties assessed by any governmental agency against the Property because of the failure of the Client to comply with the law or the requirements or regulations of any governmental agency or with a notification issued to the Client by any such agency.

Indemnity against Liability Arising from the Importation of Merchandise: The Client shall indemnify and hold CFA harmless from any claims and/or liability arising from the importation of Property and/or any conduct of the Client which violates any Federal, state and/or other laws or regulations and indemnify and hold CFA harmless against any and all liability, loss, damages, costs, claims and/or expenses, including but not limited to reasonable attorney's fees, costs and expenses which CFA may hereafter incur, suffer or be required to pay by reason of such claims and/or liability. In the event that any such action, suit or proceeding is brought against CFA, CFA shall give notice in writing to the Client by mail at its address on file with CFA. Upon receipt of such notice, the Client at its own expense, and, at CFA's discretion, in cooperation with CFA's designated counsel, shall defend against such action and take all steps as may be necessary or proper to prevent the obtaining of a judgment and/or order against CFA.

CFA Condition Reports: The Client understands that CFA does not employ fine art conservators and that CFA’s art handlers may during the normal course of their business as warehousemen and motor carriers, issue a condition report for the purposes of noting damages visible to the naked and untrained eye.  Said condition report is made without prejudice and is not binding on CFA.  Should the Client file a claim or lawsuit against CFA for any reason, CFA reserves its right to retain a fine art conservator or appraiser to inspect the Client’s Property.

General Lien on any Property: CFA shall have a general and continuing lien on any and all Property (and documents relating thereto) of the Client, either in its actual or constructive possession, custody or control or en route, for all claims for monies owed to CFA, including without limitation charges, expenses or advances incurred by CFA, in connection with any Property of the Client.  CFA shall provide written notice to Client of its intent to exercise such lien, the exact amount of monies due and owing, as well as any ongoing storage or other charges; Client shall notify all Parties having an interest in its Property of CFA's rights and/or the exercise of such lien. Unless, within thirty (30) days after receiving the notice of lien, Client posts cash or a letter of credit at sight, or, if the amount due is in dispute, an acceptable bond equal to 110 percent of the value of the total amount due, in favor of CFA, guaranteeing payment of the monies owed, plus all storage charges accrued or to be accrued, CFA may sell the Property at public or private sale, in accordance with governing law or so much thereof as may be necessary to satisfy such lien, and apply the net proceeds of such sale to the payment of the monies owed to CFA. Any surplus from such sale shall be transmitted to the Client, and the Client shall be liable for any deficiency in the sale.

Default and Remedy: Pursuant to §§ 7-209 and 7-210 of the Uniform Commercial Code as adopted in the state where the Property is stored, CFA shall have a lien on all Property of Client held at the Warehouse for charges for Services, or any other charges past due or due in the future, and for all expenses necessary and reasonably incurred for the protection of any monies due to CFA.  This lien is superior to any other lien or security interest and goes into effect as of the date the Property is brought to the Warehouse. CFA maintains a lien on the Property covered by all applicable warehouse receipt(s), and a lien on all Property, concurrently, or later received by CFA for the account of the Client or of any other persons and organization having an interest in the Property covered by the applicable Warehouse Receipt(s), for all charges for storage or transportation (including demurrage and terminal charges), insurance, labor or other charges, present or future in relation to the Property covered by the applicable Warehouse Receipt(s), and for expenses necessary for the preservation of such Property or reasonably incurred in its sale.  CFA also reserves a security interest in all Property above noted (i) for all charges enumerated in the preceding paragraphs which have been incurred since the original date of arrival of said Property as indicated hereon, to the extent that said charges are not secured by a valid lien, and (ii) for advances made, interest thereon and liabilities incurred as indicated herein.  When any amounts, for which CFA has reserved a security interest, have remained due and unpaid for 90 days, the Client shall be deemed to be in default so as to authorize CFA to dispose of the Property, at its option, in the enforcement of the said security interest.  All Property subject to the lien or to the security interest, and all Property, the removal of which has been required, may be disposed of in any manner and by any procedure then authorized by the laws of the State in which the Property is stored by CFA.

CFA has this lien in full force and effect should Client cause any of the following to occur: failure to pay charges; failure to pay any other charges; abandonment; failure to execute a vacate/release form; or failure to comply with any term or condition contained herein or any of CFA’s Rules and Regulations.

If the Client should be in default of any provisions hereof, or fail to pay any charges when due, CFA has, in addition to all other rights and remedies, as provided by law, at CFA’s option or if CFA after giving ten (10) days written notice to the Client (which notice shall be deemed to be given by CFA by mailing same, postage prepaid, at the last known address of the Client) may at his option take any of the following acts:

(a) Make any demand or give any notice as may be required by law. Should Client fail to comply with such demand or notice within the time required by law if any, CFA may terminate all agreements with Client.

(b) CFA shall have the right to refuse Client’s access to the storage space.

(c) CFA shall have the right to overlock and/or remove the Client’s lock on the door of the space (if applicable). However, there is no requirement that CFA give any notice in order to avail this self-help measure which the Client agrees is valid and reasonable.

(d) CFA shall have the right, but not the duty, to inventory such Property and charge the Client for the reasonable cost of such inventory.

(e) CFA shall have the right to dispose of or sell the Property contained in the space to any person by public or private sale in block or in parcels, at any time or place, and on any terms which are commercially reasonable, pursuant to Sections 7-209 and 7-210 of the Uniform Commercial Code as adopted in the state where the Property is stored.  CFA shall apply the proceeds of such a sale only to the Client’s indebtedness to CFA and shall hold any proceeds over and above, if any, the amount owed by the Client to CFA in account for the benefit of the Client. Upon written demand, the excess, if any, shall be returned to the Client without interest. CFA shall hold such proceeds for a period not to exceed two years, and it is specifically understood that the proceeds of such sale shall first pay for the costs of sale and subsequent to the costs of sale, the payment of any charges or any other charges.

The Client shall pay all costs and expenses, including reasonable attorneys’ fees, reasonable service charges and processing charges of CFA, in enforcing any action or any term contained herein.

Tender for Storage and Handling: Each tender of Client’s Property to CFA for storage constitutes a separate tender and CFA may reject subsequent tenders of Property whether identical or not. CFA may also reject any tender of Property which does not conform to all terms (including dimension, weight, quantity, and description) of the quotation issued by CFA.  All Property shall be delivered to CFA properly marked and packed for handling and storage.  Unless arranged for in advance by the Client in writing, the Property may be placed in general storage without regard humidity or temperature conditions and without responsibility for Property that may be sensitive to temperature and or changes in temperature.  The Client shall furnish prior to delivery to CFA a manifest showing marks, brands, or sizes of the Packages to be kept and accounted for separately and the type of storage desired.  The contents of the packages, containers or the Property referred to on the face of the Warehouse Receipt, Waybill or Bill of Lading will not be inspected by CFA for condition, form, color, or for concealed loss, damage, or leakage.  CFA shall handle, store and deliver Property in the packages, crates, and containers in which the Property was originally received. When deterioration or failure of packages, crates, or containers requires, CFA may, at its discretion and without obligation, repackage the contents and charge Client for labor and materials. CFA accepts no responsibility for such repair or replacement.

Handling and Handling Charges: Client shall specify the means and methods for handling of Property.  Absent specific instructions, CFA undertakes to handle Property using its customary methods and equipment which are subject to change at its discretion. However, as noted herein, CFA will not perform certain services without written instructions and approval from Client.  The handling charges include, among other things, the labor involved in receiving Property at Warehouse, placing Property in storage, retrieving Property, and any other Services relating to the Property.  Any additional expenses incurred by CFA in receiving and handling damaged Property, and additional expense in unloading from or loading into cars or other vehicles not at the Warehouse loading area will be charged to the Client. Property handled at Clients request outside regular business hours shall be subject to an additional charge.

Release of Property: Unless the Client is in default of its payment obligations hereunder, CFA shall release any or all of the Property in storage and in accordance with written instructions from the Client. The Client shall give CFA reasonable prior written notice of each delivery or removal of Property. Any delivery or removal of Property at a time other than during CFA’s regular business hours (i.e. 9 a.m. to 12 p.m. and 1 p.m. to 5 p.m. on Monday through Friday) may be subject to additional charges.

Abandonment of Stored Property: If Client vacates a private room prior to the expiration of the then current storage term, it shall remain responsible for all applicable charges for the months remaining in such storage term until said room is re-rented. CFA shall utilize its reasonable efforts to re-rent the room upon discovery of the abandonment. However, the Client shall nonetheless remain responsible for all charges that accrue during the months remaining in the current storage term until said room is re-rented to another client.

Transfer, Termination of Storage, Removal of Property:

(a) CFA reserves the right to, without notice, relocate Property to any CFA facility and/or move Property within any CFA facility, at its expense.

(b) CFA may, upon written notice to the Client, without cause, require the removal of any Property by the end of the next succeeding storage month. If Property is not removed before the end of the next succeeding storage month, CFA may sell it in accordance with applicable law.

Delivery Requirements:  No Property shall be delivered or transferred from CFA’s facility except upon receipt by CFA of written direction from persons authorized to act on Client’s account.

Cancellation:  CFA may terminate its relationship with Client at its discretion upon sixty (60) days written notice to Client. Upon the termination of the relationship with Client for any reason, the Client shall immediately pay CFA all amounts due for Services performed up to and including the date of termination.

Non-Solicitation of CFA Employees:  During the term of each agreement for Services and for a period of one (1) year thereafter, Client agrees to refrain from directly or indirectly soliciting to work for Client as an employee or contractor, any individual assigned to perform Services for Client and or who is an employee of CFA or was an employee of CFA at any time during the previous six (6) months, unless CFA terminated the employment of such employee. In the event that this covenant is violated, the Client shall pay CFA liquidated damages of $5,000.00 per violation.  Client shall advise its agents and representatives of this restrictive covenant and shall be responsible for liquidated damages of $10,000.00 per violation of this restrictive covenant by its agents and representatives.  Moreover, if any CFA employee leaves the employ of CFA to work for Client or any agent or representative of Client, as an employee or contractor, after being directly or indirectly solicited by Client or any agent or representatives of Client, in violation of this restrictive covenant, Client shall pay CFA liquidated damages of $100,000 commensurate with the loss of each CFA employee to Client or any agent or representative of Client.

Severability: In the event any paragraph(s) and/or portion(s) hereof are found to be invalid and/or unenforceable, the remainder hereof shall remain in full force and effect.

Waiver of Jury Trials and Counterclaims: In any action or proceeding brought by one party as and against the other, the Client specifically waives his/her right to a jury trial and agrees not to interpose any counterclaim on any action commenced by CFA.

Governing Law; Consent to Jurisdiction and Venue: These Terms and Conditions of service and the relationship of CFA and Client shall be construed according to the laws of the State of New York, without regard to its choice of law rule. Client and CFA (a) irrevocably consent to the jurisdiction of the United States District Court for the Southern District of New York and State Court of the State of New York, County of New York and (b) agree that any action relating to the services performed by CFA, shall be brought only in said courts.